Thank you for the recent service you provided in preparing my will and associated documents. I found it to be a straightforward and simple process. You understood what I required and dealt with each issue in a uncomplicated manner without the expected legal jargon and in plain language. You dealt with me in a pleasant manner and with simple, sensible explanations. I am now confident that my financial and legal affairs are in order and that processes are in place to cope with all likely eventualities in the foreseeable future.